“Lenovo has enabled us to improve efficiency, enhance flexibility, and better support our mission of empowering the community.”

Spokesperson

central government ministry

At-a-Glance

Enhancing public services with efficient device management

A central government ministry has switched to Lenovo TruScale Device as a Service (DaaS) for end-user device lifecycle management.

By eliminating cost and friction in its device management processes, the ministry enables its employees to deliver public services more efficiently, furthering its mission to enhance social wellbeing and empower all segments of society.

The challenge

  • •       CAPEX was high and costs were unpredictable
  • •       Robust, reliable devices are critical to support employee mobility
  • •       Delays in device procurement hindered employee onboarding

The solution

  • •       Full-lifecycle device management with Lenovo TruScale DaaS
  • •       Expert technical support from Lenovo and EBM
  • •       Sustainable asset disposal with Lenovo Asset Recovery Services

The outcome

  • •       10-15% increase in employee productivity
  • •       15-25% reduction in total cost of ownership
  • •       30-40% faster access to technical support services
  • •       20-30% reduction in IT maintenance costs

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