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“To achieve our goals, we searched for a partner with the IT operations and maintenance experience to help us rapidly improve the quality and reliability of our digital systems. Of all the potential operations and maintenance partners we evaluated, we were most impressed with Lenovo.”

Spokesperson, electrical appliance manufacturer

At-a-Glance

Going global with Lenovo

To continue fast-paced international expansion, this leading electrical appliance manufacturer engaged Lenovo Managed Services. The new approach combines expert global support with effective employee self-services, helping to cut the risk of unplanned downtime for key business systems.

Customer Problem

Growing rapidly in China and around the world, this electrical appliance manufacturer looked for a partner to help it keep mission-critical business systems running 24/7.

Lenovo Solution

With Lenovo Managed Services, the manufacturer combines intelligent automation with global support teams—helping to ensure reliable digital services.

Business Impact

By engaging a trusted partner to deliver IT operations and maintenance, the manufacturer can reduce the risk of unplanned downtime and redirect resources toward its growth goal.

“Through our partnership with Lenovo, we no longer spend our time firefighting IT issues. Instead, we can focus on driving international growth.”

Spokesperson, electrical appliance manufacturer

Results

  • ·       Delivers global support coverage
  • ·       Offers effective employee self-services
  • ·       Boosts reliability for key applications

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