“By partnering with Lenovo, we get comprehensive, continuous, and high-quality IT operations and maintenance support. With Lenovo taking care of our digital systems, we’re free to focus on what we do best: pushing the frontiers of green technology.”
At-a-Glance
- Customer: EV manufacturer
- Industry: Automotive
- Region: China
- Topic: IT Transformation ,Productivity and Collaboration,Workforce Transformation
Cutting IT costs and driving innovation with AI
With Managed Services provided by Lenovo Digital Workplace Solutions (DWS) and Lenovo ServiceForce, this leading electric vehicle (EV) manufacturer in China can deliver reliable IT services to its growing business, reduce operational costs, and focus on product innovation.
Customer Problem
Growing rapidly, this leading EV manufacturer faces the challenge of delivering an ever larger and more complex set of technologies to its workforce.
Lenovo Solution
With Managed Services provided by Lenovo DWS, the manufacturer gets 24/7 monitoring and support, combined with AI-driven automation from the Lenovo ServiceForce platform.
Business Impact
By leveraging expertise and AI capabilities from Lenovo, the company can meet the demands of its growing business while releasing internal IT resources to focus on value-added work.
“Thanks to Managed Services provided by Lenovo DWS and Lenovo ServiceForce, we can let IT management fade into the background.”
Spokesperson, EV manufacturer
Results
- · Enables faster issue resolution
- · Delivers real-time infrastructure and service monitoring
- · Reduces operational costs with AI automation
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