“When people hear ‘Goodwill’, they usually think of our thrift stores. But our retail operations generate revenue for what Goodwill really does: give people opportunities to break the generational cycle of poverty. Lenovo technology plays a part in helping us realize that vision.”
At-a-Glance
- Customer: Goodwill of Central & Southern Indiana
- Industry: Retail
- Product Family: Desktops & AIOs
- Region: North America
- Topic: IT Transformation ,Industry-specific Solutions,OEM
Goodwill of Central & Southern Indiana boosts operational efficiency and social impact with Lenovo Retail Solutions
With Lenovo Retail Solutions, Goodwill of Central & Southern Indiana can keep retail operations running smoothly—generating funding for community support programs that aim to break the cycle of poverty.
Customer Problem
With 80+ thrift stores, Goodwill of Central & Southern Indiana’s retail operation is hugely important to the business. With the POS systems due for renewal, it looked for a robust, reliable, flexible solution that would remain cost-effective long term.
Lenovo Solution
Lenovo tailored an all-in-one OEM solution based on a Lenovo ThinkCentre Tiny PC, a commercial-grade aluminum stand, and a touchscreen display with hardened Gorilla Glass screen protection.
Business Impact
With Lenovo Retail Solutions, Goodwill of Central & Southern Indiana can keep retail operations running reliably and efficiently, ensuring a seamless customer experience while maximizing ROI.
“Our retail operations generate revenue for what Goodwill really does: give people opportunities to break the generational cycle of poverty. Lenovo Retail Solutions plays a part in helping us realize that vision.”
Daniel Whitmyer, Infrastructure Manager, Goodwill of Central & Southern Indiana
Results
- · More convenient
- · Higher associate satisfaction
- · Fewer transaction errors
Want to share your own Lenovo success story?
Fill out this form and a member of the Customer Marketing Team will contact you.