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“We have been so impressed by the Lenovo team’s professionalism that we plan to hand over maintenance of our storage and networking equipment to Lenovo as well.”
At-a-Glance
- Customer: Leading Ticketing Service
- Industry: Transportation
- Services: Consulting,Support
- Region: China
- Topic: Back-up and Recovery,IT Transformation ,Security
Keeping China’s top ticketing platform online
One of China’s leading one-stop travel platforms, this company offers travel, accommodation, and leisure ticketing for both domestic and international travel. With online ticket sales soaring, the company has opened several new data centers to keep pace with growth.
To maintain the expanded IT environment efficiently, the company engaged Lenovo to provide multi-site, multi-brand maintenance services for tens of thousands of servers at six data centers across the country. A team of more than 20 active and standby engineers in each city ensures rapid response times and swift issue resolution, helping to keep business operations running smoothly.
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