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“Knowing that all our endpoint devices are backed by Lenovo Premier Support is a weight off our shoulders. We’re planning to outsource more technical support services to Lenovo in the coming years, so that our IT team can focus on delivering an even better learning experience.”
At-a-Glance
- Customer: PHINMA Education
- Industry: Education
- Product Family: Desktops & AIOs,Laptops
- Region: Asia Pacific
- Topic: IT Transformation ,Industry-specific Solutions
PHINMA Education makes lives better through education, backed by Lenovo technology
On a mission to widen participation in higher education, PHINMA Education partnered with Lenovo to centralize and standardize the procurement and management of IT devices for its students and teachers. Today, the group can deliver consistently high-quality digital learning experiences across 20 campuses.
Customer Problem
A decentralized approach to device procurement and management made it difficult for PHINMA Education to deliver a consistent digital experience for students and staff.
Lenovo Solution
Today, the central IT team is responsible for endpoint procurement across the organization, selecting a standard catalog of Lenovo devices for campuses to choose from each academic year.
Business Impact
By partnering with Lenovo, PHINMA Education is saving time and resources while providing students and staff with high-quality, best-in-class devices for a superior user experience.
“With Lenovo, we now have a standard catalog of devices from a single vendor with a single warranty and support plan. It makes management and maintenance so much easier and more economical.”
Alex A. Ustaris, CTO, PHINMA Education
Results
- · Single warranty and support plan
- · Simplified management and maintenance
- · Responsive on-site support services
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